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Bridging Digital Divides

On May 16th and 17th of 2017 the  James J. Hill Center was happy to house an important conference presented by the National Digital Inclusion Alliance.  The conference was on Digital Inclusion.  It was an eye opening experience to understand the full scope of our digital world and the work that needs to be done to ensure all people have access and opportunity to grow in our continually growing digital community. We felt NDIA was an important organization for others to know about and took a few minutes to chat virtually with their Director, Angela Siefer.

What do you want people to know about NDIA and what sets it apart?
NDIA is a unified voice representing digital inclusion programs across the country. This role is unique. It is why we exist. Local digital inclusion programs are doing the incredibly hard work of  increasing home broadband access, running public broadband access labs, teaching digital skills and getting appropriate devices into the hands of the most disadvantaged among us.

NDIA does this through:

  • Developing and empowering a community of practice of digital inclusion programs in our communities.
  • Discussing the full definition of digital inclusion, related challenges and solutions with decision makers and partners.

How did your organization begin?
In the spring of 2015, representatives of local digital inclusion programs and national digital inclusion advocates launched the National Digital Inclusion Alliance (NDIA). We did so because federal policy was being discussed that would impact the work of local digital inclusion programs yet the expertise of these programs (even the existence of these programs) was not part of the discussion. NDIA currently represents over 250 affiliates, most of whom are community based organizations, libraries and local government entities with digital inclusion programs.

What do you feel has been NDIA’s biggest impact so far?

  • Developing definitions of digital inclusion and digital equity that have furthered an understanding and increased awareness of programming gaps.
  • Influencing federal policymaking (including the modernization of Lifeline).
  • Influencing local policymaking, particularly through Digital Inclusion Trailblazers.
  • Strengthening programs through information sharing online and at our annual gathering Net Inclusion.

What has been the largest hurdle and / or success your organization has faced?
NDIA is a bootstrap startup nonprofit program. Starting with nothing has been both a challenge and a strength.

What advice would you give to businesses and organizations regarding digital inclusion efforts?
Look for potential partners.  The most impactful programs are those that work collaboratively in their communities and have trusted relationships with the individuals they are serving.

What do you see for the future of our digital world?
Technology will keep changing and more digital divides will develop. We as a society can shrug our shoulders or we can work together to create solutions that strengthen our communities.

To read more about NDIA and their continued efforts to increase a unified voice for digital inclusion please visit their website at digitalinclusion.org.  

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