The James J. Hill Center is continually appreciative to the individuals that visit and discover the amazing resources we have to offer. In an ongoing effort to spread the word about what resources are available at the Hill and how they can be used, we have decided to share some of our patron’s stories on how they have leveraged the Hill for their success. Thanks to Ross Manthei for sharing his insight on our “not-so-secret” resources.
How did you hear about the Hill and when did you start coming?
About 10 years ago I was talking to my best friend about his new sales job and this “secret resource” he found that he was convinced was going to “push him over the top” with quality info on his prospects. I was doubtful at first and thought the James J. Hill Library (now the James J. Hill Center) was actually (perhaps) tucked inside the James J Hill house on Summit (by the way…it’s not). I decided to check it out because I heard it was great for entrepreneurs to help them get kick started with their events and remembered what my friend told me.
What is your business or career?
Like most, I try to be the Dos Equis man with having many different interests and sometimes needing to dial that in. I work in sales for a financial institution today consulting with middle market companies on payment products as well as payment technologies to help their businesses. It requires a large amount of inside research to have relevant & intelligent conversations to which why I’m thankful to James J. Hill. Outside of that, I have an baby care line of products that I’m launching called “Giggles and Poo,” am launching a podcast called “The Journey with Ross” and would like to also try my hand at stand-up comedy. As I said, a Renaissance millennial man – ha! Honestly, I just like laughing and helping people.
How have you leveraged the Hill center resources and how are they unique?
I have used the business reference librarians let’s say probably more than most (Jessica is awesome) to help with things like what databases to use for researching things like info on private companies (Privco), prospect lists (A-Z databases) and also have leveraged the new business start-up networking. Plus, the library is just a beautiful and quiet place to hang if you’re doing work.
How has the Hill been critical to your success?
It’s saved me thousands of dollars to get data and also a lot of frustration in the trust of data.
What recommendations do you have for other researchers and entrepreneurs?
There’s many places claiming to have “free” information when in fact they’re just trying to “sell you something.” At the end of the day, James J. Hill Center is a secret gem that is perfect for a deeper level of research than you would normally get at a community library. I’m sure those people can be helpful and are fantastic; however, I’ve never met so many people willing to help without tons of long lines!
The other piece of advice that I would share is mentoring is key. There are many events at James J Hill Center where you can meet many other people who are very generous with their knowledge.
What is the one thing that makes you keep coming back to the Hill?
The willingness to help, the amazing free access to resources and the beautiful space!
The James J. Hill Center connects business, entrepreneurs and community to research, knowledge and network. Visit us Monday through Thursday from 8:00AM to 4:00PM to find out how we can help you succeed.
Do you have the next great business idea? Is your small business ready to move into the mainstream? If so, you probably know that business intelligence is key to making an informed decision about the next stage of your career. That means you’ll need to navigate the exciting world of business reference sources!
Getting started with your research can feel overwhelming. With so many websites, topics, and techniques to choose from, it can seem like doing research is more trouble than it’s worth. With a little guidance, however, you too can find the key facts to jump-start your business.
Here are 5 smart research tips from the James J. Hill Center:
1) Start with Broad Topics
It’s very tempting to search for the exact fact you want, but looking up “2010 household spending trends” might be counterproductive. By searching so specifically, you might miss a great article on that topic that doesn’t have your key words included. Instead, start with wide-ranging topics like “household income” and “domestic spending trends” to maximize your research results.
2) Limit your Date Range
When searching online or in the databases at the James J. Hill Center, pay attention to the date range on your results. You don’t want to build a pitch deck around an article on real estate trends only to find out it’s from 2002. Give yourself a range of two to five previous years to find the most recent information.
3) Use Synonyms
Is your search for “trade shows” coming up short? Remember, there’s many different ways to describe what you’re looking for, so brainstorm some alternate search terms. You may hit the jackpot when searching for “convention expositions” instead.
4) Combine Resource Types
Plenty of people are satisfied with a couple online searches, but true entrepreneurs go beyond Google. While some helpful information, such as the Economic Census or labor statistics, are freely available online, subscription databases can elevate your research process. The James J. Hill Center subscribes to a series of databases, such as IBISworld and Business Source Premier, that contain valuable information not available anywhere else. Stop in to use our resources on-site!
5) Ask for Assistance
Remember, research is a long, slow process, but it’s not something you need to handle alone. Make an appointment with a business librarian at the James J. Hill Center and let us connect you to the business information you need.
Written by Jessica Huffman, Business Outreach Librarian, at the James J. Hill Center. To meet with Jessica about your research needs, make a free appointment here. If you have more questions about the reference library at the James J. Hill Center please contact 651-265-5500 or [email protected].
If you’ve taken a stab at industry or market research, chances are you’ve come across NAICS and SICs. When used to your advantage, these code systems are handy ways to search across multiple database and search platforms to achieve targeted results. They were created as a way to classify industry areas with the purpose of collecting, analyzing and publishing data relating to the economy.
SIC (Standard Industrial Classification) codes have been around since 1937, and appear as a 4 digit number that represent an industry. NAICS (North American Industry Classification System) is a newer system, established in 1997, and will show up as a 6 digit number that will help you find extremely targeted information. NAICS codes were developed to replace SICs, but you can search via both systems in most business databases.
Most business databases will allow searches via NAICS and SICs, which is helpful because each database uses its own distinctive terminology and classifies information in a different way. Using your unique industry code will help you cut through the information faster, and saving time is in everyone’s interest.
While we love using NAICS and SICs to search quickly, they are not for every situation – like searches that span across multiple industries. For this situation, the researcher will want to use other factors like company location, size or annual revenue to help narrow down their search.
For the DIY business researcher, the simplest way to find your NAICS code is through a web search for your industry name (or description) and “NAICS,” which will generate your code. For a detailed, browsing list, try the US Census Bureau for the official list. Librarians are also available to help navigate through the search process at the Hill, which is a great reason to visit us for an appointment!
Written by Lindsey Dyer, Director of Library Services, James J. Hill Center. If you have more questions about the reference library our our historic collection at the James J. Hill Center please contact 651-265-5500 or [email protected].
In celebration of Twin Cities Startup Week 2017, the James J. Hill Center thought they would share their top 5 tips for entrepreneurs and small business owners.
- Find the best data and use it
You need solid information and data to support your start-up, whether you are writing a business plan, researching venture capital or looking for business leads. A few hot tips: IBISWorld is the best database for industry information, PrivCo is your bet for hard-to-find private company information and SimplyAnalytics is perfect for demographic information that can be used to inform you on developing into new markets. You can find all of these databases at the Hill…and they are free to use.
- Learn from those who have traveled the same path
At the Hill, we provide a lot of opportunities to do just that. Meet the Expert is a perfect example of a program that connects you with experts across fields of law, marketing, digital, business development and more. Find the missing link for your start-up in this speed-dating style program.
- Show up
You’ve heard it before “the world is run by those who show up.” Try out a networking event or attend 1 Million Cups St. Paul. By showing up, you’ll get the double benefit of learning more about the start-up landscape in the Twin Cities, as well as an opportunity to share your dream and find those willing to support you along the way.
- Look for help from those who know
Thinking about writing a business plan, starting a non-profit, or moving your product into a new market? Try our Database Deep Dive series to take the edge off the research. These free workshops occur twice a month and will offer the best tips and tricks to navigating our databases. We love to answer questions, so come ready to dig in!
- Remember you’re part of something bigger
Chipping away at a new start-up can bring up a number of feelings, but isolation doesn’t have to be one of them. Consider us your new home-base for your business. The Hill is a powerful space ripe with a rich tradition of entrepreneurial wins. Come use our free Wifi, sit and work, bring your lunch or use our resources to build your dream. Do you think you are one of the “original thinkers” that James J. Hill wanted to attract to his library? We think so. Come in and give us a try.
Written by Lindsey Dyer, Director of Library Services, James J. Hill Center. If you have more questions about the reference library at the James J. Hill Center please contact 651-265-5500 or [email protected].
The region spanning from the Twin Cities metro area down to Rochester is such a hotbed of healthcare organizations and medical device companies that it’s known as “Medical Alley.” In fact, a 2015 article by EMSI notes that the Twin Cities Medical Alley has far more medical-related jobs than any other metro area in the United States, over 10,000 more than New York. Minnesota is clearly a leader in the medical industry housing such influential companies as 3M, Medtronic, the Mayo Clinic and the Medical Alley Association.
The business reference library at the James J. Hill Center is here to help professionals in the medical device industry find the information they need. We offer a highly specialized database, the American Hospital Directory. This database can be accessed for free at the Hill Center in downtown Saint Paul.
The American Hospital Directory is a tool that medical device sales professionals find invaluable for finding detailed information about hospitals in their market. Data is collected from both public and private sources such as Medicare claims, hospital cost reports and commercial licencors. Using this directory, you can learn a hospital’s specialties, bed count, revenue broken down by services and more.
This type of research is a vital tool in the medical field. To have the ability to compare and contrast hospitals by patient statistics, revenue and services puts you at the top of your game and on the road to success. Stop by the Hill today, have a conversation with one of our business librarians and use this hidden gem.
Written by: Leah Kodner, Business Librarian, James J. Hill Center.
If you have more questions about the reference library at the James J. Hill Center please contact 651-265-5500 or [email protected].
Zach Stabenow is the CEO and Co-Founder of GovDocs. We had the opportunity to connect with Zach about his entrepreneurial journey starting GovDocs and GovDelivery. His story of success and thoughts on what is important are an inspiration for anyone taking the steps to make their dream happen.
How did your entrepreneurial journey begin?
It started in a studio basement apartment in the City of St. Paul with a small desk, one Dell computer with a dial-up modem and a futon for a bed. I was fresh out of the University of Minnesota having been in the work force (tech industry) for only two years, when the entrepreneurial bug bit me. My mother was a school teacher turned entrepreneur who started and ran a small business during my childhood and her father had a number of entrepreneurial ventures in North St. Paul so it was probably inevitable that I would have a passion for starting my own business just based on hereditariness. So in June of 1999, I co-founded two companies; GovDocs and GovDelivery with a close friend, Scott Burns, as my business partner.
What are your current projects and or business ventures you are working on?
I currently own and run GovDocs, which is now independent from GovDelivery. GovDocs employs 50 people and growing who have a passion for providing employment law management software, data, and print solutions to the largest companies in North America.
What are the most important things to consider when starting a new idea / venture or start up?
Focus first on addressing a small niche market that is being under served. Then, go serve that tiny market better than anyone else in the world for years, or even a decade. It is incredibly tempting for entrepreneurs to build a business that serves a mass market right out of start-up phase because of the attractiveness of scale, but what I’ve learned is that your business first must prove that it can be #1 or #2 at something on a smaller level before it can advance to serving a mass market.
What resources did you use when starting your journey?
Books. I read a lot of business books and trade publications before starting my entrepreneurial journey. The most useful books that contributed to my business learning though were the historical biographies and auto-biographies of entrepreneurs who shaped our country’s history through business. Ironically, one of those important biographies, was The Life of James J. Hill by Joseph Pyle and I also studied Highways of Progress written by Hill himself. I have found that the most valuable business lessons come from reading and learning from those who have come long before us who are able to offer their life-time perspective of experience, rather than a recent business fad or technique.
How did you leverage the resources at the Hill Center?
Several years ago, I decided to examine GovDocs’ potential for additional strategic expansion from our core product offering. To know whether my market hunch had any validity, I needed more empircal data. A business acquaintance had suggested I use James J. Hill Center’s research library databases to gather data profiles on the largest companies in the U.S. so that I could analyze their geographical locations and other attributes. That data and analysis turned-out to be crucial to convincing me and our leadership team to pursue our next strategic expansion opportunity. Today, we still refer to that data when analyzing how well we are capturing market share.
What or who has made the biggest impact on your entrepreneurial career so far?
My mother. If she hadn’t made the entrepreneurial leap herself, I wouldn’t have had the front-row seat to see what real guts and determination it takes to risk personal failure and money and to push through all the adversity required to start and grow a business. What has been the largest hurdle and / or success you have experienced as an entrepreneur?
Getting the very first customer (or set of customers) to purchase and use our products/services has always been the biggest hurdle when entering new markets.
What advice would you give to other entrepreneurs just getting out of gate?
Research the market you’re about to live in. You can have a huge competitive advantage if you put effort and time in to this step.
What advice would you give to entrepreneurs that are stuck or have had their first failure?
Immediately perform physical movement on activities that will inch your business forward. Make another phone call, write another email, design another prototype, interview a prospective customer… do anything that gets you physically moving and the business forward. This helps bring your mental determination back and it gets one more item done for the business. Then repeat that 10,000 more times.
What is it about Minnesota and the entrepreneurial ecosystem and how has it managed to keep you here?Two key reasons:
- Minnesota has a long and consistent history of incubating some of the most successful entrepreneurs and businesses in the world. That history and tradition motivates me.
- Minnesota weather and mosquito’s make for a hardy work force to hire from and build great teams. Whether you grew up here or were a transplant, to endure -15 temperatures, snow and mosquito bites year in and year out will turn almost anyone into a consistently hard-working team member. You can’t get that Silicon Valley.
The James J. Hill Center mission honors the legacy of its founder by continuing to support entrepreneurial spirit in the 21st Century. We offer research, programs, and networking for each stage of business development. Our efforts also include services to the broader community through the hosting of cultural and artistic programming and events. Visit us in downtown Saint Paul at 80 West Fourth Street, off the corner of Market and Fourth.
When it comes to finding a community that supports and empowers entrepreneurs and small businesses, look no further than the Twin Cities and surrounding suburbs. Nationally recognized as the place where business starts and thrives, the Minneapolis-St. Paul metro area has the 4th highest concentration of small businesses in the nation, making it the 3rd “Best State to Start a Business” (Entrepreneur.com).
The area’s library systems have long been important resources to enriching life. A new video series called Libraries out Loud out of Kansas City explores how libraries are adapting to the needs of today, including finding ways to support local entrepreneurs. It is not much different in the Twin Cities where in a collaborative effort to support the growing entrepreneurial population, the James J. Hill Center provides resources complimenting the offerings at neighboring libraries.
The Hill often works together with Hennepin County Library and St. Paul Public Library to provide the best business information for entrepreneurs. This has always been part of the Hill’s mission. In our first year in business, head librarian Joseph Pyle explained in the 1921 Librarian Report, that James J. Hill intended for the library to “pick up where the public library ended,” which is exactly where our mission falls today. We fill in the gaps with our unique programs and resources.
On Monday, Aug. 21 from 5:30-7:30pm, Lindsey Dyer (JJHC), Erin Cavell (HCL) and Amanda Feist (SPPL) from our three area libraries will conduct a presentation called “Fill in the blanks of your business plan: getting started with research,” hosted by George Latimer Library. This presentation will share resources, tips and tricks to navigate the best that our metro libraries have to offer. SIGN UP NOW to join this informational free event.
Written by Lindsey Dyer, Director of Library Services, James J. Hill Center. If you have more questions about the reference library at the James J. Hill Center please contact 651-265-5500 or [email protected].
Chris Carlson is an entrepreneur, actor, lawyer and the founder of NarrativePros dedicated to coaching stronger connections. Chris is setting the standard for soft skills training across the region and will be sharing his tips and tricks in our monthly blog Soft Skills Revolution. Come back the first Tuesday of each month and learn key steps to unleash your efficiency, effectiveness and maximize your input.
FINDING SOFT SKILL VALUE
I used to have a hard time finding my keys. Then I bought this little plastic disk that my phone can make beep. They’re usually sitting right on the counter, hidden in plain sight.
A recent survey of 2.6 million employers reported that 59% have difficulty finding candidates who are proficient in “soft skills.” I believe that soft skilled people are really not that hard to find. They just need to tag their skills with the equivalent of that beeping disk.
Making your own soft skill set “beep” out begins with understanding why they’re “soft”, what are the skills and the value to employers.
Among the most sought-after soft skills are the “4 Cs”: Critical Thinking, Communication, Collaboration and Creativity.
The term soft skills was originally defined by the Army in 1972 as
“Job functions about which we know a good deal are hard skills and those about which we know very little are soft skills.”
From the beginning soft skills have been associated with misunderstanding.
One of the biggest insights to soft skills is how little we know about them and ourselves. Studies like Sage Journals “Perceived Versus Actual Transparency of Goals in Negotiation” have shown how we believe others see us and what they actually perceive are statistically unrelated. The only accurate way to gauge how you’re being perceived is to ask someone else.
And yet, as Seth Godin points out “what actually separates thriving organizations from struggling ones are the difficult-to-measure attitudes, processes and perceptions of the people who do the work.”
In that aptly titled post, “Let’s Stop Calling Them ’Soft Skills,” Godin argues that the term should be avoided:
“We call these skills soft, making it easy for us to move on to something seemingly more urgent. We rarely hire for these attributes because we’ve persuaded ourselves that vocational skills are impersonal and easier to measure.”
He feels that they are more accurately understood as “real skills” because of their impact on businesses:
“…when an employee demoralizes the entire team by undermining a project, or when a team member checks out and doesn’t pull his weight, or when a bully causes future stars to quit the organization — too often, we shrug and point out that this person has tenure, or vocational skills or isn’t so bad. But they’re stealing from us.”
He then goes on to list nearly 100 different skill sets in five categories that make up his first draft of real skills.
Godin’s argument carries significant weight when you consider how reliant the economy is on soft skills. Three decades ago 83% of the value of an S&P 500 company was in its tangible assets—real estate, equipment, inventory. Today 87% of the value is in intangible assets—ideas, brand, or stories.
Companies that had paid workers to build value with their labor now pay them to create with their minds. The majority of companies’ value can no longer be delivered by trucks. Instead, the majority of worth is created, transmitted and maintained through soft skill mastery.
Developing mastery is also hiding in plain sight. The process is the same one practiced by athletes, artists and entrepreneurs.
More on that later. I have to find my phone.
To be continued….
Guest writer: Chris Carlson
Visit @NarrativePros for more information.
Aleckson Nyamwaya has his beat on the pulse of the startup world in MN. He is an Associate @gener8tor, a Dreamchaser @powermovesdev and a lover of all things Tech & Startups. We are pleased to have his monthly insight on Startup Secrets and Sh#$ to Know. Check back each month for his thoughts, observations and featured companies.
The Rise of Venture Capital in MN
And what this means for the startup community
It goes without saying, the Twin Cities startup ecosystem is less than mediocre. The good news is, there are many worthwhile initiatives underway to help change that. One of those efforts is venture capital. In late 2016 & early 2017, Minnesotans saw an increase of venture capital activity.
What this means for the local ecosystem
MEETINGS, MEETINGS, MEETINGS. The hype will inevitably lead the community to play a game called “Startup”. Suddenly everyone becomes an entrepreneur with an “Uber for X”. This will be a result of 2 things.
- The new VCs are first-timers, They are too excited about their new found “Gatekeeper” role which will lead them to make mistakes as they adjust.
- Instead of tackling challenging problems, The Twin Cities eco-system will abuse & misuse these funds on stupid ideas that don’t deserve funding.
In this day and age, VCs are expected to have a moral responsibility. Give back to the community in which you serve. The most valuable way to achieve this is through inspiring, mentoring and cultivating the generation of leaders. Perhaps through initiatives put in place by community leaders to develop the strong founders. Such as, mentorship, free mini accelerators, high school/college involvement, EIR programs etc.
My prediction is that half of these firms will fail, crashing and burning to the ground. Only time can tell, specifically the next 3–5 years. It’s important to note that, Minnesota’s early stage venture capital market is still in it’s infancy. Relative to older markets, such as silicon valley. Where firms like KPCB have reigned supreme before the 90’s to this day.
This is our golden age of entrepreneurs-turned-VCs. I am excited to see where this journey leads us.
Bunker labs: A national NOT-FOR-PROFIT 501(C)(3) organization built by military veteran entrepreneur to empower other military veterans as leaders in innovation.
Guest writer: Aleckson Nyamwaya
To sign up for his monthly tech newsletter CLICK HERE.
With some recent archival projects on our plate an article from MPR News caught the attention of Lindsey Dyer our Director of Library Services. “File this under nostalgia: New book pays tribute to the library card catalog“ shares information about a new book from the Library of Congress entitled, “The Card Catalog: Books, Cards and Literary Treasures.” It celebrates catalogs “as the analog ancestor of the search engine.” Library of Congress author, Peter Deveraux, states that “There’s tens of millions of cards here. It’s a city block long.” This was a very timely article considering some of the historic catalog items we recently found here at the James J. Hill Center. Lindsey recently took some time to dig up and share a few iconic treats from the vault.
Lindsey: Card catalogs are indeed “cabinets of curiosities” as are the ways we have kept track of information over time. Librarians worked tirelessly to create calm in the chaos of information, cutting and pasting any relevant facts and tid-bits. Take these snapshots in time from the 1980s – gems of nostalgia for Gen Xers and older millennials. What research paper would be complete without the help of the card catalog?
At the Hill, business librarians had a special task of identifying and capturing industry trends – like how Nike is taking over the sneaker industry, or the rise in fax machine sales. While the methods have certainly changed (we aren’t cutting out and taping facts to cards, though I have to admit that sounds cathartic), we still aim to find the best industry information there is, combing databases (paid and free), and translating that information.
We have been, and always will be, an entrepreneur’s best resource!
Visit the James J. Hill Center and it’s reference library Monday through Thursday 10AM to 5PM and check out all of the current resources. Also, ask one of our business librarians for some assistance with a database and see what gems of knowledge you can find to build you business success.