We can’t officially wrap up National Library Week without reflecting on the week’s theme of transformation, and what that means to reference libraries like ours at the Hill Center.
When the value of a cultural institution is in question, it’s really the relevance of the institution that’s at stake. For reference libraries many times their relevance is translated into the number of visitors, number of clicks, and number of positive survey results – but even with this data, the impression of relevance can often times be missed. In order to truly understand relevancy, we need to understand our impact on a case-by-case basis and this is often times qualitative. We need to ask questions like – have we transformed to meet the real needs of our community? Are we providing an inclusive space to think differently, share ideas and take risks? These questions are hard to measure but at the Hill Center we have begun to see the results.
James J. Hill has played a pivotal role in introducing me to the start-up culture. From presenting at 1 Million Cups and attending its many thought-leader panels, I have richly benefited from the proactive resources and seemingly infinite networking opportunities” Entrepreneur
“The fact that I have this resource available to me, both the facility and research staff, is an absolute relief.”
According to IBISWorld, the Library industry forecasts a slow and steady growth in the next five years – whereas the online database and print book industries are forecasting a decline. This tells us that the nature of the traditional reference library is already transforming into new arenas. At the Hill, this means that beyond offering key business information, we don’t just rely on what we have – we rely on who we know – and what we can do.
At the Hill Center, we meet our community at every point in their entrepreneurial journey. Whether you’re thinking about starting a business or find yourself needing data to branch out into a new market – we have the “secret sauce” that will get you to the next level. What’s the recipe? We like to think our people make all the difference.
Being relevant isn’t just about having relevant information – it’s about having a welcoming space for ideas to fly. The Hill Center creates a space for meaningful engagement in our business community – and it shows. Come to a 1 Million Cups presentation on a Wednesday morning, and you will see the space transformed into a conduit for idea and talent sharing, and just sometimes that right connection to take your idea to the next level.
What I appreciate most about the Hill Center, is the continued commitment from staff to uphold the entrepreneurial spirit of our “founding father,” James J. Hill. The original entrepreneur, Hill didn’t take hard work for granted, and neither do we. We’re here to make that hard work a little easier for you, forging a path that will make a difference – and hard work is always relevant.
“Work, hard work, intelligent work, and then more work.” – James J. Hill
Composed by Lindsey Dyer, Director of Library Services, James J. Hill Center.
It you have more questions about the Reference Library at the James J. Hill Center please contact 651-265-5500 or [email protected].
“It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to management than the creation of a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely the lukewarm defense in those who gain by the new ones.” – Niccolo Machiavelli (1469–1527), Philosopher and playwright
I recently ran across this quote by Niccolo Machiavelli at the Hill entrepreneurial center and would have thought it was written today. Not so, it shows that change has been a process of mis-acceptance for as long as man has innovated on new ideas.
I define innovation as the introduction of new and improved ways of putting ideas into action. In an economic sense, an innovation is accomplished with the first commercial transaction involving a new or improved product, process, or organizational business model. Innovation is then intentional attempts to bring about value from change. These values include; economic benefits, personal growth, increased satisfaction, improved group coherence, better organizational communication, as well as productivity and economic measures.
Sound like entrepreneurism? I think so, to the entrepreneur that means transformation of creative ideas to accountable, actionable changes. Maximizing customer value and experience is a core principle in innovation. The entrepreneur needs to understand that ‘emotion trumps logic’ and that their audience needs to feel and experience the value brought by their innovation.
We are a society of habit and as Nicolo Machiavlli’s quote shows of the past, the same is currently true. The creation of new must provide a value proposition that goes beyond current habits to prevent sabotage from those who feel threatened by change.
To generate “Transformation from Innovation” identify and target market your change agents early so they may become your evangelists to help you articulate and promote your values.
Jeff Brown positively transforming the way people grow their personal business brand.
• Board Member, Coaching, and Strategy for Fortune 500 companies to start-ups
• Developing and transforming ideas into something superb
• Creating accountable strategies to helping clients where they are stuck or want to go
Lindsey Dyer is the new Director of Library Services at the James J. Hill Center, and comes with experience from both public and academic libraries, as well as Target, Corp. and the Minnesota Historical Society. Lindsey lives in St. Paul with her husband and is the mom of three kids. We took a few minutes to chat with her about her new position at the Hill. Come in and join us at the Hill next week during National Library Week to meet Lindsey and her team and participate in free programming.
How did your journey with the James J. Hill Center begin?
The Hill Center inspired me to pursue a career in libraries back in 2005, when I worked here as a volunteer. It is easy to see why – the building draws you in and speaks for itself. Though I had since moved on to new professional opportunities, I maintained an admiration for the mission and staff – particularly the Hill Papers Archivist, Eileen McCormack, whose job I aspired to at the time. I am honored to be back!
What do you want people to know about you?
I am very interested in how library services fit into the broader user experience landscape when it comes to looking for and using information. Libraries have an important task, especially now, to be conduits for authentic and unbiased information that we use every day in business decisions. I think we’ve lost sight of why this is important to talk about. At the Hill Center, we have a unique opportunity to narrow that down to information that entrepreneurs in particular need to get to the next step in their business planning. It’s exciting and inspiring when our information becomes the turning point for a startup.
What has made the biggest impact on your career so far?
Working for both Target and the Minnesota Historical Society gave me a unique perspective on service and management. I like to think that I took the best from both worlds, specifically non-traditional approaches to what accessibility looks like, and have been working to implement some of these things at the Hill Center.
What has been the largest hurdle and success you have experienced in your career?
I’ve had the opportunity to work alongside some talented entrepreneurs, and have had some real conversations about what they need to be successful. I am working towards the hurdle of transforming reference services at the Hill Center to best fit those needs. I want the library to not only give entrepreneurs information – I want us to be the difference between success and failure.
What is it about Minnesota and more specifically Saint Paul that keeps you here?St. Paul – or “Small Paul” – has been my home for 13 years, and it’s the ultimate charmer. I am especially drawn to historic homes, and in fact used to be the Site Manager of the James J. Hill House – the historic house museum to rival them all. This city has a rich history, and it shows.
The Hills’ mission honors the legacy of its founder by continuing to support entrepreneurial spirit in the 21st Century. We offer research, programs, and networking for each stage of business development. Our efforts also include services to the broader community through the hosting of cultural and artistic programming and events.
From Georgia to NOVA…
October at the Hill was buzzing with visitors from as far as Georgia to our own Nova Classical Academy. They stopped in to build lists, research start ups or just catch a glimpse of history. Another prefect example of the vast array of people our Reference Specialists visit with day to day.
Here are some of the examples of who, what and why people stopped in…
- Our reference library staff assisted over 130 researchers in October.
- Most researchers were from Minnesota, though one researcher this month was visiting all the way from Savannah, Georgia.
- Several researchers this month came to use our resources to build a list of businesses.
- It was a great month to build a list of businesses, as we began a subscription to A to Z Databases this month. Come check out this new resource, with the most up-to-date data and a user-friendly interface.
- The majority of our visitors in October are in the start-up or growth stage of their businesses.
- One researcher investigated digital strategy and digital disruption using our journal subscriptions to titles like Harvard Business Review, McKinnsey Quarterly and Sloan Management Review.
- Another researcher explored demographic data related to recreation trends to help develop a marketing plan.
- A group of about 30 students from Nova Classical Academy stopped in to view our space. As one girl gazed at the second level of the building in awe, she asked our librarians, “What do the people in those offices do?!”
We look forward to seeing you at the Hill. Contact a Reference Specialist today!
Blue Prints to Business Plans…
September at the Hill was buzzing with visitors from students to entrepreneurs researching blue prints to business plans. It is a prefect example of the vast amount of resources our Reference Specialists have at their fingertips.
Here are some examples of who, what and why people visited us!
- Over 110 researchers welcomed in September.
- Most researchers were from Minnesota, and a few traveled from Wisconsin.
- Several researchers this month came to use our resources to help them develop their business plans.
- The majority of our visitors in September self-identify as entrepreneurs.
- A student from the U of M studying architecture viewed historic building blueprints for a course project.
- One researcher explored sales data and patent information related to exercise equipment.
- We often welcome job seekers, but had one unique researcher this month, who works to support individuals with severe mental illness and conducted job searches on behalf of those individuals to locate potential workplaces near their homes to accommodate transportation limitations.
We look forward to seeing you at the Hill. Contact a Reference Specialist today!
The first patent filed under the name “Google, Inc.,” was on August 31, 1999 – 17 years ago. It was initially started as a research project for “watermarking systems and methodology for digital multimedia content.” It has since become the primary tool for all things people question, wonder and need to know, BUT what did we do before Google and is there a human need to reconnect, be certain and have a trusted “human “source?
The James J. Hill Center is considered the oldest free reference library in the nation and still holds some of the most relevant business research in the country. Reference desks did not become a service until the late 1800’s. The Boston Public Library in 1883 was the first library to hire librarians whose primary purpose was reference and research. Over this century reference services grew to be a trusted direct personal assistant to readers seeking information. The invention of the computer, web and Google has drastically shifted that perspective but not eliminated it. As more time is spent in front of our computers and listening to automated voicemail there has been another shift.
A recent article on the New York Public Library (NYPL) proves reference desks are still a vital and growing way to find out anything from the odd and mysterious to the most challenging. The NYPL receives 300 inquiries per day and one of the number one comments is “Thank God I’ve reached a human being.” At the Hill though the numbers are smaller, the reaction is the same. Business researchers have access to databases and materials that are not easily accessible. This is not to say that reference librarians do not use the web to search for answers but they are experts at sifting through content, picking what is relevant and getting a trusted response, backed up with facts and put in one place.
So the next time you jump on Google and type in “Business Plan Templates” – why not consider coming to the Hill to ask an expert or research some of the most successful businessmen in history figured out. Reference libraries hold the backbone to our past and are the seed for our future.